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Gem-related Field

What Does It Mean When You Place An Order Online?
Ordering a stone over the internet is usually a difficult decision, especially if you've never heard of the company you're about to work with. The gemstone company may have stunning stones, but you are often left wondering if you are making the right choice. We've all had friends who have been scammed over the internet for any reason, including gemstones.

This, I feel, is why it is essential to be aware of the company with which you are dealing. Some social media profiles may refuse to show you any official documents because they work as freelancers and may not have even registered a company under their profile's name. If anything were to happen to this latter, the worst-case scenario is that you end up having more problems than being completely satisfied with your stones. Customers demand more and more traceability, and this could be terrible for your business.

We could never stop suggesting that you request official documents or, in the case of RJC, any international certificate that completely legitimizes the structure of an organization with which you are dealing.
If this is your first time reading about us, you may have missed a few older posts in which we shared our enthusiasm at being RJC approved. We are one of only just a few gemstone companies in Thailand to have been approved by such a prestigious and important organization. (ALL THE ABOVE GEMSTONES WERE SOLD)
What Should You Inquire When Requesting A Gem From A Company?
Okay, let's get this straight! When you decide to buy a gemstone online, it is usually a tough decision. Even if the stone appears to be flawless, you may experience trust issues and become reluctant. However, I believe it is critical to highlight that the same holds true for us!

Let me clarify this last point. When you send us a message such as "do you have any 3 cts sapphire?" it shows that you are either scanning the market for an average price estimate or you are NOT a professional at all. It's as if you walk into a car dealership and ask, "Do you have any big cars?".

You'll sound funny, which is why I've put together a list of all the questions you should ask and attach to any message you send to a gemstone company:

- Quality: Are you looking for a highly clean emerald or a low-quality one, for example?

- Color: Be sure to provide the correct color of your stone (pigeon blood, cobalt blue, royal blue, light blue...). If you're not sure, include a photo of a comparable stone with your comment! On Google Images, it takes roughly 10 seconds to find a similar stone.

- Shape: pear-shape, oval, cushion, etc.

- Treatment: this is critical because the price of a fine ruby can range from $500 to $2000-3000$ per carat depending on its treatment.

- Price range: Please provide us with your price range. Again, we will not attempt to mislead you, but this will assist us in identifying the ideal stone for you.

- Carat weight: give us a carat range of the stone you are looking for!
All of the aforementioned gemstones were sold to private buyers who had a very definite understanding of the stones they wanted. We would not have been able to locate the best match if they had not provided us with the appropriate size, color, matching pair results, quality, and so on. The more details your provide in the gem industry, the better! Never forget that each gemstone is one-of-a-kind!
Why You Should Get Your Gemstones From GemMatrix
Remember this: most of the time, if something sounds too good to be true, it is most likely to be a scam.

Being RJC approved implies that our true legitimacy is no longer required to move further. Our efforts have finally paid off, and we are now able to demonstrate to the world our good intentions toward the gemstone industry in general.

When you buy a gemstone from us, you can be confident that it has been chosen for its quality by expert gemologists who have worked in the gemstone industry for many years. If we are unable to provide you with any of the stones shown on our website, please contact us with any questions you may have since we have established partnerships with reliable suppliers all over the world.

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Benjamin Poudevigne
Social Media Manager at GemMatrix
With over ten years of marketing experience, I finally decided to settle down in Bangkok to work in an area that I have always been interested in: the gemstones industry. I'm still learning how the market works on a daily basis, and I enjoy sharing my experience with those who are interested in learning more about gems in general.